Anyone like the NEW Find My Past?

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rockyfowler
Posts: 6573
Joined: Sun Feb 15, 2009 3:35 pm
Primary Surname Interests: Hill James Street
Primary Geographical Research Areas: Rowley Regis Quarry Bank Birmingham

Anyone like the NEW Find My Past?

Post by rockyfowler »

I Hate it :shock: so do most people http://feedback.findmypast.co.uk/forums ... er_page=20 Hope they get it fixed soon :roll:
“As I learned from growing up, you don’t mess with your grandmother.” — Prince William
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sparkstopper
Posts: 3009
Joined: Wed Apr 29, 2009 9:48 am
Primary Surname Interests: Weston, Garratt, Spittle, Williams, Nickless, Castle.
Primary Geographical Research Areas: Rowley Regis, Dudley, Blackheath,Essington, Birmingham.
Location: Tamworth/Lichfield.

Re: Anyone like the NEW Find My Past?

Post by sparkstopper »

Rocky: I've just sent a long message to their Customer Services:
stating problems I am having...takes up to 5 mins to load...then it
comes up with 'Sorry there is an Error' then the site is busy 'Please try later'
I been on the site for over an hour this afternoon and managed to get
one census: What was wrong with the old one????????????? :-x
Semper Paratus:
User avatar
snoopysue
Posts: 3947
Joined: Thu May 20, 2010 7:12 pm
Primary Surname Interests: Fellows Jinks Wearing Jeavons Jensen Barker Skidmore Beardmore Woodall
Primary Geographical Research Areas: Staffordshire, Worcestershire, Warwickshire, Denmark
Location: Denmark
Contact:

Re: Anyone like the NEW Find My Past?

Post by snoopysue »

Not mad keen, after my first search -don't like the way that a record is under baptisms and births and ends up being a BMD entry - I know when my ancestor was born, so I was thinking it may be a baptism entry (which I don't have). I'd much rather be able to see what source the record is from before actually looking at it! The filters are way too general, and confusing - I had to go into two different before I found the right settings.
Also the search results came up with 30 odd newspaper articles, however the majority were before my ancestor was born!

I did like that I could change the search details at the top of the page, rather than having to go into a seperate edit section.
Snoopysue

Logic merely enables one to be wrong with authority.
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sparkstopper
Posts: 3009
Joined: Wed Apr 29, 2009 9:48 am
Primary Surname Interests: Weston, Garratt, Spittle, Williams, Nickless, Castle.
Primary Geographical Research Areas: Rowley Regis, Dudley, Blackheath,Essington, Birmingham.
Location: Tamworth/Lichfield.

Re: Anyone like the NEW Find My Past?

Post by sparkstopper »

sparkstopper wrote:Rocky: I've just sent a long message to their Customer Services:
stating problems I am having...takes up to 5 mins to load...then it
comes up with 'Sorry there is an Error' then the site is busy 'Please try later'
I been on the site for over an hour this afternoon and managed to get
one census: What was wrong with the old one????????????? :-x


Just received reply from FMP Customer Services:


I am sorry that you have experienced problems accessing findmypast.
We are aware of an intermittent technical issue affecting some searches on our site and we have a team of our technical experts looking at this as a matter of urgency.
We hope to resume normal service as soon as is possible.
In the meantime, I have extended you subscription by two months free of charge as a thank you for your patience while we work towards making further improvements.

Its worth complaining!!!!!
Semper Paratus:
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dudleytaylor
Posts: 1538
Joined: Fri Aug 31, 2012 12:29 pm
Primary Surname Interests: Badley ,Taylor,Cadman,Hazelwood Hughes Spiers
Primary Geographical Research Areas: Dudley Oldbury Warley Langley
Location: Living in Worcestershire,Paternal Family from Dudley,Maternal family from Oldbury

Re: Anyone like the NEW Find My Past?

Post by dudleytaylor »

I only like the bit where they give a description of the surname :grin:
It's easy to stand with the crowd . It takes courage to stand alone
rockyfowler
Posts: 6573
Joined: Sun Feb 15, 2009 3:35 pm
Primary Surname Interests: Hill James Street
Primary Geographical Research Areas: Rowley Regis Quarry Bank Birmingham

Re: Anyone like the NEW Find My Past?

Post by rockyfowler »

sparkstopper wrote:
sparkstopper wrote:Rocky: I've just sent a long message to their Customer Services:
stating problems I am having...takes up to 5 mins to load...then it
comes up with 'Sorry there is an Error' then the site is busy 'Please try later'
I been on the site for over an hour this afternoon and managed to get
one census: What was wrong with the old one????????????? :-x


Just received reply from FMP Customer Services:


I am sorry that you have experienced problems accessing findmypast.
We are aware of an intermittent technical issue affecting some searches on our site and we have a team of our technical experts looking at this as a matter of urgency.
We hope to resume normal service as soon as is possible.
In the meantime, I have extended you subscription by two months free of charge as a thank you for your patience while we work towards making further improvements.

Its worth complaining!!!!!



Just sent them my tuppence worth in an e-mail see what they give me :o
“As I learned from growing up, you don’t mess with your grandmother.” — Prince William
mumbles
Posts: 5542
Joined: Wed Oct 01, 2008 1:55 pm

Re: Anyone like the NEW Find My Past?

Post by mumbles »

Address search was best part of FMP but now is useless . Sent opinion to FMP forum and FMP but no reply as yet.
There are some Audio/Visual guides but no use to me as I am hard of hearing. I need a written user friendly guide
rockyfowler
Posts: 6573
Joined: Sun Feb 15, 2009 3:35 pm
Primary Surname Interests: Hill James Street
Primary Geographical Research Areas: Rowley Regis Quarry Bank Birmingham

Re: Anyone like the NEW Find My Past?

Post by rockyfowler »

You need to use the tabs above and search by individual records I found it by trial and error :roll: :roll: http://search.findmypast.co.uk/search-w ... and-census
“As I learned from growing up, you don’t mess with your grandmother.” — Prince William
mumbles
Posts: 5542
Joined: Wed Oct 01, 2008 1:55 pm

Re: Anyone like the NEW Find My Past?

Post by mumbles »

Thanks NL
but still cannot carry out a simple address search
For example if I want Church Street Old Hill in 190I
I click on UK. and England
I fill in Birth Town and County
Then Place Town and County and then Street
but no meaningful result
mumbles
Posts: 5542
Joined: Wed Oct 01, 2008 1:55 pm

Re: Anyone like the NEW Find My Past?

Post by mumbles »

Sorry meant RF
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