Is it me?

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Northern Lass
Posts: 46036
Joined: Tue Sep 30, 2008 9:12 am
Primary Surname Interests: Hinett, Rose, Round, Shakespear, Wilkins,
Primary Geographical Research Areas: Black Country, Wiltshire, Newcastle upon Tyne

Is it me?

Post by Northern Lass »

Is it me or has customer service gone out of the window
:?

You ring up and they talk over you and you have to remind them that you are a paying customer
on the end of the phone and that the next leaflet you get from their customer service dept that you will not
this time hurl into the bin but dilligently fill it in with emphasis on the young lady/lad on the end of the phone that took your
call and proceeded to talk in a condescending manner to you and talked over you.
Then when you asked to speak to a manager that same lady/lad said no you couldnt and refused to put you through

Miffed off from the Midlands

:roll:
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Rob
Posts: 5822
Joined: Fri Oct 03, 2008 4:01 pm
Primary Surname Interests: Williams,Beard,Young,Ruston
Primary Geographical Research Areas: Black Country,Knowle,Dorridge,Lapal,Kings Norton.

Re: Is it me?

Post by Rob »

This seems to me a case of a rather meek and mild person being "put in their corner".
You have to be more assertive my girl!!
User avatar
Northern Lass
Posts: 46036
Joined: Tue Sep 30, 2008 9:12 am
Primary Surname Interests: Hinett, Rose, Round, Shakespear, Wilkins,
Primary Geographical Research Areas: Black Country, Wiltshire, Newcastle upon Tyne

Re: Is it me?

Post by Northern Lass »

Rob wrote:This seems to me a case of a rather meek and mild person being "put in their corner".
You have to be more assertive my girl!!


I know but shucks...
http://www.youtube.com/watch?v=P4IaJ5yV ... re=related


:lol: :roll:

Assertive yeah that's the trick thanks gramps
User avatar
Rob
Posts: 5822
Joined: Fri Oct 03, 2008 4:01 pm
Primary Surname Interests: Williams,Beard,Young,Ruston
Primary Geographical Research Areas: Black Country,Knowle,Dorridge,Lapal,Kings Norton.

Re: Is it me?

Post by Rob »

To stay on the musical theme heres a woman who's assertive.

http://www.youtube.com/watch?v=JY7Hh5PzELo
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