I didn't expect this, which I received in an e-mail a couple of days later -
"As a small gesture of our appreciation for your patience and understanding, we're adding one day to your subscription length."
Good Customer Service?
Moderators: admin, Northern Lass, peterd
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mallosa
- Posts: 22250
- Joined: Mon Sep 29, 2008 10:59 pm
- Primary Surname Interests: Rollason, Henley/Hendley, Evans, Taylor, Brookes, Lenton, Wilson and Mallon
- Primary Geographical Research Areas: Dudley, Rowley Regis, Oldbury, Birmingham and Ireland
- Location: Yardley, Birmingham
Good Customer Service?
As some of you will know, last week there were problems with Ancestry.co.uk
I didn't expect this, which I received in an e-mail a couple of days later -
"As a small gesture of our appreciation for your patience and understanding, we're adding one day to your subscription length."
I didn't expect this, which I received in an e-mail a couple of days later -
"As a small gesture of our appreciation for your patience and understanding, we're adding one day to your subscription length."
If you would like to have your ancestors photo's included in our Gallery, please send me a pm.
Researching: Evans, Rollason, Henley/Hendley, Brookes, Taylor (Wilson - Birmingham)
Researching: Evans, Rollason, Henley/Hendley, Brookes, Taylor (Wilson - Birmingham)
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Rob
- Posts: 5813
- Joined: Fri Oct 03, 2008 4:01 pm
- Primary Surname Interests: Williams,Beard,Young,Ruston
- Primary Geographical Research Areas: Black Country,Knowle,Dorridge,Lapal,Kings Norton.
Re: Good Customer Service?
Only one day? 
I had a ... no i'm keeping it to myself!!
I had a ... no i'm keeping it to myself!!
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mallosa
- Posts: 22250
- Joined: Mon Sep 29, 2008 10:59 pm
- Primary Surname Interests: Rollason, Henley/Hendley, Evans, Taylor, Brookes, Lenton, Wilson and Mallon
- Primary Geographical Research Areas: Dudley, Rowley Regis, Oldbury, Birmingham and Ireland
- Location: Yardley, Birmingham
Re: Good Customer Service?
Pull the other one Rob 
If you would like to have your ancestors photo's included in our Gallery, please send me a pm.
Researching: Evans, Rollason, Henley/Hendley, Brookes, Taylor (Wilson - Birmingham)
Researching: Evans, Rollason, Henley/Hendley, Brookes, Taylor (Wilson - Birmingham)
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Rob
- Posts: 5813
- Joined: Fri Oct 03, 2008 4:01 pm
- Primary Surname Interests: Williams,Beard,Young,Ruston
- Primary Geographical Research Areas: Black Country,Knowle,Dorridge,Lapal,Kings Norton.
Re: Good Customer Service?
Ok!! Whatever!!
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MarkCDodd
- Posts: 4157
- Joined: Mon Aug 24, 2009 12:55 pm
- Primary Surname Interests: Homer, Dodd, Murphy, Cutler, Ford
- Primary Geographical Research Areas: Shropshire, Staffordshire, Worcestershire, Yorkshire
Re: Good Customer Service?
I wish they would pay be $1 for every correction I submit for their below par transcriptions.
In twelve months I have submitted over 750 corrections.....
In twelve months I have submitted over 750 corrections.....
Black Holes happen when God divides by zero.
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snoopysue
- Posts: 3947
- Joined: Thu May 20, 2010 7:12 pm
- Primary Surname Interests: Fellows Jinks Wearing Jeavons Jensen Barker Skidmore Beardmore Woodall
- Primary Geographical Research Areas: Staffordshire, Worcestershire, Warwickshire, Denmark
- Location: Denmark
- Contact:
Re: Good Customer Service?
MarkCDodd wrote:I wish they would pay be $1 for every correction I submit for their below par transcriptions.
In twelve months I have submitted over 750 corrections.....
Maybe they should use the money on a new pair of glasses!
Sue
Snoopysue
Logic merely enables one to be wrong with authority.
Logic merely enables one to be wrong with authority.
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Annie
- Posts: 4093
- Joined: Sat Feb 28, 2009 5:40 pm
- Primary Surname Interests: Griffiths,Faulkner, Edwards, Garbett,Green, Lee, Martin,Jones, Smith, Poole
- Primary Geographical Research Areas: Saffordshire, Flintshire,Yorkshir, Lancashire Middlesex, Cheshire
Re: Good Customer Service?
Maybe they should use the money on a new pair of glasses!
Suesnoopysue
I agree Sue, after searching for a census record yesterday ther was the head and his wife age 60 & 58, then another male down as son age 70 who was a scholar , the age on the image was quite clear 7 years.
Annie
Suesnoopysue
I agree Sue, after searching for a census record yesterday ther was the head and his wife age 60 & 58, then another male down as son age 70 who was a scholar , the age on the image was quite clear 7 years.
Annie