Software Down

Discussion of Genealogy search sites, software, etc.

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mumbles
Posts: 5526
Joined: Wed Oct 01, 2008 1:55 pm

Software Down

Post by mumbles »

My Family Tree Maker 2005 will not open . Comes up " Not Responding"
Tried repair and it would not work so tried un-install and re-installed from original cd but with same result.
I have gedcom files and backup.(Windows XP)
I have contacted FTM technical help but it appears they only help from 2006 16th edition so it might be planned obsolescence ? and I need to buy more up to date version
Maths girl
Posts: 3561
Joined: Fri Jul 31, 2009 2:23 pm
Primary Surname Interests: Gladders Hackett Shakespeare Allport
Primary Geographical Research Areas: Staffordshire Durham
Location: Leicestershire

Re: Software Down

Post by Maths girl »

this sounds like one for Mark -- hope he can help
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Annie
Posts: 4093
Joined: Sat Feb 28, 2009 5:40 pm
Primary Surname Interests: Griffiths,Faulkner, Edwards, Garbett,Green, Lee, Martin,Jones, Smith, Poole
Primary Geographical Research Areas: Saffordshire, Flintshire,Yorkshir, Lancashire Middlesex, Cheshire

Re: Software Down

Post by Annie »

mumbles wrote:My Family Tree Maker 2005 will not open . Comes up " Not Responding"
Tried repair and it would not work so tried un-install and re-installed from original cd but with same result.
I have gedcom files and backup.(Windows XP)
I have contacted FTM technical help but it appears they only help from 2006 16th edition so it might be planned obsolescence ? and I need to buy more up to date version


Mne did the same and I could not get it going again.

Annie
mumbles
Posts: 5526
Joined: Wed Oct 01, 2008 1:55 pm

Re: Software Down

Post by mumbles »

Managed to get working again by repeating un-install and re-install and then switching off and re-booting.
Televisions were much easier when you just banged them on top and picture came back.
They should have made computers the same !!!!
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Annie
Posts: 4093
Joined: Sat Feb 28, 2009 5:40 pm
Primary Surname Interests: Griffiths,Faulkner, Edwards, Garbett,Green, Lee, Martin,Jones, Smith, Poole
Primary Geographical Research Areas: Saffordshire, Flintshire,Yorkshir, Lancashire Middlesex, Cheshire

Re: Software Down

Post by Annie »

Thanks Mumbles I'll have another go see if I can get mine going again, I bought the new FTM 2010 but don't like it.

Annie
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