Problems on Tribal Pages

[mallosa]

Yes a draft would be good

I wonder if it has anything to do with that 'x'
https://www.tribalpages.com/tribe/reset ... nnectionsx

[mallosa]

Do a draft if you want all of us to send the same message and I will try, but they do seem awful in answering.

Just out of curiosity who owns Black Country Connection 2 ?

Looks like the same owner.....

Jan 2017 Black Country Connections 2
132628 Names, 0 Photos Black Country Connections
Jan 2025 Black Country Connections
247328 Names, 999 Photos Black Country Connections

[grangers14]

We own that too. It was used as a back up years ago.

I have emailed again from the website and also from the hotmail account.

Today's email...
It has been a week now since administrators and myself as owner of Black Country Connections have been able to access our tree.
I have sent numerous emails asking for help and I have had no reply!
As loyal paying customers for 17 years I would appreciate any help you can give please.
It is totally unacceptable to have no communication at all!
Please address this situation!

[kdwoodie]

Just a thought can you access BCC 2 and could you add what you have saved from BCC

[kdwoodie]

Have sent message .

[mumbles]

I am a long term member of Which who have over the years had many articles about Genealogy and such sites as Ancestry and Find My Past and accessibility to records. I could raise question with them

[mallosa]

Have sent message .

Yes me too

[mumbles]

I have raised question with Which with copy of message

[grangers14]

Thank you everyone for trying to help!

[mallosa]

Thank you everyone for trying to help!

We're all one big family after all Jo

[grangers14]

Still nothing...

[mumbles]

Researched Tribal Pages and found Following
Owner Ravinder Rao aged 58 living at `4712 Tudor Chase Drive Tampla Florida 336626 from 2018
telephone (813) 963-5361 e.mail raoravinder@yahoo.com
House has 9 relatives and is 5 Bedroom $1,177,500 when bought
Has 5 other previous or connected addresses in Tampla
Previously lived in apartment at 1280 W. Peach Tree Street Atlanta Georgia 30309 from 1998 to 2016

Has UPS mail box at 310 S Twin Oaks Valley Road 107-4287 San Marcos CA 92078-4387
Telephone number (813) 433 1001 email support@ tribalpages.com

Company not registered with BBB ( Best Business Bureau) regulatory body in USA and a number of complaints since March about no response

[kdwoodie]

I looked on LinkedIn and it says only 2 employees based in California, sorry to say but I don't think you will have chance of resolving this issue. With the fires that are raging now that reduces the chances even more.

[mumbles]

Internet Archive states bcctribal pages.11.2007 has been saved 55 times between 19.11.2008 and 10.9.2024 . Probably need an expert to retrieve from whoever saved and place in new website

[grangers14]

Is that the way back machine mumbles?
I have been going on it to see if I could log in there!
I usually back up and save the tree each morning.
The first problem was when I went on, it had changed to, Private, so not custom as it is usually set.
I changed that back and all was ok.
Next day ok.
Following day, I couldn't log in, nor could anyone else.
An X appeared in the address bar if I searched for our tree and clicked the link.
If I look at the account, it only shows BCC2 and the new test one I was doing to try and upload the tree, that wouldn't upload.

Today, trying to log into that tree with X in it says,
The emailis not that of this site's administrator.

and now, I have just seen this
Important Message:
If you are repeatedly seeing this screen even after entering a valid userID and password, please check your Browser settings.
If you are using Internet Explorer, select Tools, then Internet Options.
[1] Click the Security tab. Set Security Level to Medium
[2] Click the Privacy tab. Set Level to Medium-High (or lower)

I can't see where that is on my browser?