Ancestry membership

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mde
Posts: 8
Joined: Wed Jan 17, 2018 4:41 pm
Primary Surname Interests: Evans, Robinson, Doyle, Vaughan, O'Brien, Austin
Primary Geographical Research Areas: Dublin, Athlone, Waterford, Lleyn peninsula, Leigh on Sea

Ancestry membership

Post by mde »

Hello:

I joined Ancestry last year for a trial period and then a further month. I exhausted what sources they had for me (very little as I am mostly interested in Ireland) so I terminated my membership. I recently found they have army pension records. I can't find my great, grandfather (who was in the 8th Hussars) in the WO42 records on FMP but was told on a military forum that he is in the Ancestry records. I tried to rejoin but it says my card details don't work. I have checked and they are definitely right. I also tried via Paypal and it goes through with them but Ancestry seems to decline. Anyone else had this problem?

Thanks,

M!
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grangers14
Posts: 15640
Joined: Wed Jan 21, 2009 12:50 pm
Primary Surname Interests: Shaw, Round, Lawrence, Wain
Primary Geographical Research Areas: Midlands, North East
Location: North East

Re: Ancestry membership

Post by grangers14 »

I will move this over to the general, misc area.
Jo :)
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grangers14
Posts: 15640
Joined: Wed Jan 21, 2009 12:50 pm
Primary Surname Interests: Shaw, Round, Lawrence, Wain
Primary Geographical Research Areas: Midlands, North East
Location: North East

Re: Ancestry membership

Post by grangers14 »

Seems odd?
I never have had a problem them taking money off me!
Perhaps if you add who you are looking for people may be able to help in General or Military area?
Jo :)
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mde
Posts: 8
Joined: Wed Jan 17, 2018 4:41 pm
Primary Surname Interests: Evans, Robinson, Doyle, Vaughan, O'Brien, Austin
Primary Geographical Research Areas: Dublin, Athlone, Waterford, Lleyn peninsula, Leigh on Sea

Re: Ancestry membership

Post by mde »

I have sent three emails to support@ancestry.co.uk and they don't reply. Their telephone number is 0800 which you can't dial from outside the UK! I have finally managed to pay by opening a new account and using paypal.
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grangers14
Posts: 15640
Joined: Wed Jan 21, 2009 12:50 pm
Primary Surname Interests: Shaw, Round, Lawrence, Wain
Primary Geographical Research Areas: Midlands, North East
Location: North East

Re: Ancestry membership

Post by grangers14 »

Could you not have done a free trial?
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