Is anyone one having problems with ancestry in the last few days, when you click on search the records a page would come up with all the options for you to chose one, census, bmd wills etc. Now when I click on search the records it goes straight to all the options I can't select an individual census or anything else. I have tried the old and the new searches but the problem is the same.
I have just tried to ring ancestry but they say they can't hear me and release the call so I have rung my husband and he says there isn't a problem with hearing me.
Nessa
Ancestry
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Antie Em
- Posts: 4309
- Joined: Thu Oct 07, 2010 6:17 am
- Primary Surname Interests: Salt, Jones, Humphries, Riley, Barklam/Bartlam, Shilvock, Guest
- Primary Geographical Research Areas: Halesowen, Dudley, Clent, Tipton, Rowley Regis, Kingswinford, Wall Heath
- Contact:
Re: Ancestry
I can't see any difference with mine Nessa, but that may be because I've customised my home page for just the searches I use all the time.
They do have a message about their telephone number though :
"Having trouble reaching Ancestry Member Services? We are experiencing temporary problems with our regular telephone number. You can reach us for the moment on 800-783-1340."
Maggie
They do have a message about their telephone number though :
"Having trouble reaching Ancestry Member Services? We are experiencing temporary problems with our regular telephone number. You can reach us for the moment on 800-783-1340."
Maggie
There's no place like home ......
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nessa
- Posts: 487
- Joined: Sat Aug 01, 2009 4:16 pm
- Primary Surname Interests: Jones, Ashmore, Allport, Guest
- Primary Geographical Research Areas: West Midlands
- Location: Somerset
Re: Ancestry
Thank you,
that's a different telephone number to the one I have will give that number a try.
Nessa
that's a different telephone number to the one I have will give that number a try.
Nessa