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Ancestry broken again!
Posted: Thu Oct 07, 2010 1:10 pm
by MarkCDodd
Everytime they add a new feature they break something.
Today they introduced a "View Relationship to Me" button.
Now, whenever you try and save a record to an exiting person, it will only allow you to save it to a new personin a new tree.
Idiots!
Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 4:07 pm
by Northern Lass
I can't save a census record on vista
I can on XP but that computer is a bit bost!
I have no idea why I can't save it on vista think there is a problem
but I can't fathom that help bit on ancestry.

Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 4:53 pm
by snoopysue
Northern Lass wrote:I can't save a census record on vista
I can on XP but that computer is a bit bost!
I have no idea why I can't save it on vista think there is a problem
but I can't fathom that help bit on ancestry.

I've had trouble saving on Vista too. (I'm fast hating Vista, soooo slow)
Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 5:00 pm
by peterd
Northern Lass wrote:I can't save a census record on vista
I can on XP but that computer is a bit bost!
I have no idea why I can't save it on vista think there is a problem
but I can't fathom that help bit on ancestry.

i tried to save the other day wouldnt let me

Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 5:50 pm
by Northern Lass
snoopysue wrote:Northern Lass wrote:I can't save a census record on vista
I can on XP but that computer is a bit bost!
I have no idea why I can't save it on vista think there is a problem
but I can't fathom that help bit on ancestry.

I've had trouble saving on Vista too. (I'm fast hating Vista, soooo slow)
have you been able to save it though?
it says do you want to save to your shoebox computer etc
but it won't let me save to my computer
Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 6:10 pm
by snoopysue
Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 6:13 pm
by Northern Lass
Thanks snoops will get my son to show me how to do that

Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 6:18 pm
by snoopysue
Don't know if this works on all pc's. On ours if you select print and instead of your printer (there should be a drop down menu) select microsofts image writer and "print" as normal - it'll ask you where you want to save the image to. Image writer was standard on our pc, so you probably have it.
For PDF's I think you need a special program.
Hope this helps

Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 9:32 pm
by Annie
Northern Lass wrote:I can't save a census record on vista
I can on XP but that computer is a bit bost!
I have no idea why I can't save it on vista think there is a problem
but I can't fathom that help bit on ancestry.

I also can't save them with vista, infact there is not much I can use ith vista

my FTM, NBI, software that came with my digital camera, Scanner just to mention a few.

So think it will be cheaper to save for a windos laptop than change all my software.
Annie
Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 9:48 pm
by grangers14
This is a bit long winded but this os how I go it on vista...
Click Save this image
A box comes up to save as
I browse Folders and click documents
type what to name it
then I get a message saying
for your security this file was saved to Temporary Interner Files Folder
Do you want to open this file?
Click yes
double click C
double click Users
double click where yu saved it
double click documents
find it in there and click
then click file
make a copy
and save where you want it
!!!!!
There was something about it I read, I#ll look for it!
Jo

Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 10:24 pm
by Jimmy
I use Windows XP, and I always save to desktop, and have never had any trouble.
Re: Ancestry broken again!
Posted: Thu Oct 07, 2010 11:35 pm
by grangers14
I used to Jimmy. Save it there and then move it to where I needed it.
Vista is different
I cant see what I read before yet...Im sure it was something you had to change options on
Jo

Re: Ancestry broken again!
Posted: Fri Oct 08, 2010 4:29 pm
by Annie
grangers14 wrote:I used to Jimmy. Save it there and then move it to where I needed it.
Vista is different
I cant see what I read before yet...Im sure it was something you had to change options on
Jo

I used to save that ay Jimmy hen I had XP and never had a moments bother, wish I still had XP, tried your way Jo and it worked ok, saved it on a memory stick then I know here they are if I ant another look.
Annie
Re: Ancestry broken again!
Posted: Fri Oct 08, 2010 4:41 pm
by grangers14
Ancestry wont even let me in today
Im logged in but as soon as I search the results show locked and its logged me off
Spent ages this afternoon thinking it was my compter but stll cant find out why.
Jo
Re: Ancestry broken again!
Posted: Fri Oct 08, 2010 4:48 pm
by Annie
I can't get on Ancestry now.
Annie