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Good Customer Service?
Posted: Thu May 27, 2010 10:05 pm
by mallosa
As some of you will know, last week there were problems with Ancestry.co.uk
I didn't expect this, which I received in an e-mail a couple of days later -
"As a small gesture of our appreciation for your patience and understanding, we're adding one day to your subscription length."
Re: Good Customer Service?
Posted: Thu May 27, 2010 10:45 pm
by Rob
Only one day?
I had a ... no i'm keeping it to myself!!
Re: Good Customer Service?
Posted: Thu May 27, 2010 10:59 pm
by mallosa
Pull the other one Rob
Re: Good Customer Service?
Posted: Thu May 27, 2010 11:01 pm
by Rob
Ok!! Whatever!!
Re: Good Customer Service?
Posted: Fri May 28, 2010 4:15 am
by MarkCDodd
I wish they would pay be $1 for every correction I submit for their below par transcriptions.
In twelve months I have submitted over 750 corrections.....
Re: Good Customer Service?
Posted: Tue Jun 01, 2010 7:32 pm
by snoopysue
MarkCDodd wrote:I wish they would pay be $1 for every correction I submit for their below par transcriptions.
In twelve months I have submitted over 750 corrections.....
Maybe they should use the money on a new pair of glasses!
Sue
Re: Good Customer Service?
Posted: Tue Jun 01, 2010 7:57 pm
by Annie
Maybe they should use the money on a new pair of glasses!
Suesnoopysue
I agree Sue, after searching for a census record yesterday ther was the head and his wife age 60 & 58, then another male down as son age 70 who was a scholar , the age on the image was quite clear 7 years.
Annie