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Ancestry Problems
Posted: Tue Jun 17, 2014 4:45 pm
by snoopysue
Anyone else having problems getting on ancestry?
I don't even get a message to say the site is down - only that it can't be shown. I've tried both .co.uk and .com!
Re: Ancestry Problems
Posted: Tue Jun 17, 2014 5:09 pm
by nessa
I couldn't access yesterday or today. Resorting to using Fmp that is also frustrating.
Nessa
Re: Ancestry Problems
Posted: Tue Jun 17, 2014 5:24 pm
by snoopysue
I'm waiting for a message on ancestry, that might just help me find the date and place of death of my husbands gr grandmother, and I'm getting impatient. Especially as it doesn't tie up with what the family have thourght previously.
Oh well, doog job I recorded that re-run of Lewis!
Re: Ancestry Problems
Posted: Tue Jun 17, 2014 6:16 pm
by dudleytaylor
Ancestry been having problems all day today . I am also waiting to go on

Re: Ancestry Problems
Posted: Tue Jun 17, 2014 7:00 pm
by snoopysue
snoopysue wrote:I'm waiting for a message on ancestry, that might just help me find the date and place of death of my husbands gr grandmother, and I'm getting impatient. Especially as it doesn't tie up with what the family have thourght previously.
Oh well, good job I recorded that re-run of Lewis!
Re: Ancestry Problems
Posted: Tue Jun 17, 2014 7:28 pm
by mallosa
Just got on, it's a bit hit n miss at the moment though!
Now coming up with - 'The connection has timed out'

Re: Ancestry Problems
Posted: Tue Jun 17, 2014 7:44 pm
by Antie Em
There is an apology and an explanation on facebook from Scott Sorrensen :
Ancestry.com is back online. Distributed Denial of Service Attack Neutralized.
**UPDATE: (7:12pm BST) Latest word is "You should now be able to access all Ancestry and Find A Grave websites, though you may experience issues intermittently as we continue to work through bringing the sites back up to full capacity."
AN UPDATE FROM OUR CTO, SCOTT SORENSEN
Around 1:30 p.m. MT on Monday, June 16, 2014, attackers targeted Ancestry with a Distributed Denial of Service attack (DDoS). During the attack, Ancestry websites along with the Find A Grave website were clogged with massive amounts of bogus traffic that took the sites down.
We want to apologize for the inconvenience this has caused and also thank you for your amazing support, as this may have interrupted some of your family history research. We understand how frustrating this can be for our customers, and please know that it was just as frustrating for us too. We appreciate your patience and support as we dealt with this unfortunate incident against Ancestry.
We have since neutralized the DDoS attack and our services have been up since 11:00 a.m. MT today. You should now be able to access all Ancestry and Find A Grave websites, though you may experience issues intermittently as we continue to work through bringing the sites back up to full capacity.
Your data was not compromised by this attack. This attack overloaded our servers with massive amounts of traffic but did not impact or access the data within those servers. No data was impacted in any way.
I would like to thank the Ancestry Web Operations team for working really hard throughout the night to restore the Ancestry and Find A Grave services and build the defenses necessary to mitigate future attacks of this sort. Our Web Operations team is closely monitoring the situation in case the attacks resume and we’re doing everything in our power to protect our websites from situations like this in the future.
Thank you.
Scott Sorensen
Chief Technology Officer
Re: Ancestry Problems
Posted: Tue Jun 17, 2014 7:57 pm
by snoopysue
Still can't get on the site

Re: Ancestry Problems
Posted: Tue Jun 17, 2014 8:37 pm
by snoopysue
Can get on .com, but not .co.uk
Re: Ancestry Problems
Posted: Tue Jun 17, 2014 8:41 pm
by grangers14
I couldnt get on .com earlier.
Its been a pain the last 2 days
Makes me feel more frustrated I dont get much time at the moment and had a slot yesterday and today...
Jo

Re: Ancestry Problems
Posted: Tue Jun 17, 2014 8:52 pm
by dudleytaylor
I have just tried ,and could not get on .

Re: Ancestry Problems
Posted: Tue Jun 17, 2014 11:57 pm
by MarkCDodd
Still dead. Trouble with Denial Of Service attacks is that it is much easier for hackers to slightly change their traffic than it is for your to filter it out. They will just wait for you to change some things to stop your attack and then do some minor changes to bypass your changes.
Re: Ancestry Problems
Posted: Wed Jun 18, 2014 10:47 am
by Jimmy
Still dead, glad I don't pay for it.
Re: Ancestry Problems
Posted: Wed Jun 18, 2014 3:43 pm
by Jimmy
Its still dead
Re: Ancestry Problems
Posted: Wed Jun 18, 2014 4:24 pm
by dudleytaylor
Have been on Ancestry .com It is working ,but I do not understand why Ancestry uk is still out . Strange. It seems to be all dead Jimmy