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Re: Problems on Tribal Pages

Posted: Mon Jan 13, 2025 7:24 pm
by grangers14
I have just paid for a year on BCC2 so I could at least get the names back on and collect the photos that is on.
:evil: :cry: :wtf:
[ERROR] Missing File.
We did not receive your GEDCOM file. Please click the back button in you browser and try to Upload the file again. If this problem persists please contact TribalPages Support

:cry: :cry:

Re: Problems on Tribal Pages

Posted: Mon Jan 13, 2025 7:45 pm
by mumbles
I have sent an email to raoravinder who is owner of tribal pages noting what is the problem and also noting other trees on tribal pages are up and running. I was nice and polite but noted at end woe would reluctantly have to take matters elsewhere if not resolved and it Is reputation of tribal pages that would be at stake

Re: Problems on Tribal Pages

Posted: Mon Jan 13, 2025 7:54 pm
by grangers14
Thank you mumbles! :cry:

Re: Problems on Tribal Pages

Posted: Mon Jan 13, 2025 10:48 pm
by mallosa
Thankyou Mumbles :thumbup:

Re: Problems on Tribal Pages

Posted: Tue Jan 14, 2025 2:20 pm
by mumbles
Researched Ravinder Rao some more
and It would appear that he filed annual Reports to Florida Profit Corporation from 2005 to 2021 from Addresses in Tampa Florida but from 2022 from 1623 Trenton Way San Marcos CA 92078 which he bought property for $1,640,000 in 2021 he notified Florida Profit Corporation of change of Address .
Property now has valuation of %1,925,000 and is still inhabited by Rao family
Cannot find e.mail or telephone at present address but he appears to use mail box at UPS Services 310 S Twin Oaks Valley Road 107-428 San Marcos Ca 92078-4387 telephone no. 813 433 1001 e.mail support@ tribalpages.com

Re: Problems on Tribal Pages

Posted: Tue Jan 14, 2025 2:24 pm
by mallosa
Wow Mumbles, how on earth you managed to find all that is amazing!

Re: Problems on Tribal Pages

Posted: Tue Jan 14, 2025 2:42 pm
by mallosa
I've just been having a look...........

Who is Tribalpages Inc's key principal?
Tribalpages Inc's key principal is RAVINDER RAO

Where is Tribalpages Inc located?
Tribalpages Inc is located at 12157 W Linebaugh Ave Ste 183 Tampa, FL, 33626-1732 United States

What is Tribalpages Inc's industry?
Tribalpages Inc is in the industry of Other Crop Farming

What is Tribalpages Inc's website?
Tribalpages Inc's website is www.tribalpages.com

Re: Problems on Tribal Pages

Posted: Tue Jan 14, 2025 4:21 pm
by mumbles
Also found that a Greek customer lost a lot of records through tribalpages error and caught legal advice about taking legal action for loss of records plus compensation for time researching and replacing. Advice given was that maximum amount could claim was 5000 dollars and cost would be prohibitive even in arbitration or small claims court. If you google tribalpages terms and conditions you can see 2010 terms which are so unbelievable and one sided on behalf of tribalpages they would not hold up in court. They are hold harmless which is usually today ruled out in court in usa and uk if damage or negligence occurs . There is a long list of reasons for tribal pages pausing or cancelling or suspending membership or account but it also says or no reason which in no way good commercial or legal practice

Re: Problems on Tribal Pages

Posted: Tue Jan 14, 2025 5:50 pm
by grangers14
:roll: :crazy:
Thank you for researching them.
I have asked a friend who did live in America, to see if any of her friends would be prepared to call or send a letter on our behalf?
I can only ask?

Re: Problems on Tribal Pages

Posted: Tue Jan 14, 2025 7:06 pm
by mallosa
It's worth a try Jo :(

Re: Problems on Tribal Pages

Posted: Tue Jan 14, 2025 7:26 pm
by grangers14
:roll:
Anything, Mally! :crazy:

Re: Problems on Tribal Pages

Posted: Wed Jan 15, 2025 7:11 pm
by grangers14
I haven't got anyone to phone.
Does anyone have relatives in America to try?

The gedcom does not carry any photos! :roll:

Re: Problems on Tribal Pages

Posted: Thu Jan 16, 2025 1:19 pm
by mumbles
I have sent e.mails to Florida Genealogical Society and Tampa Bay Genealogical Society identifying problems Genealogy Forum UK have with Black Country Connections Web site with Tribalpages Inc. who are registered in Florida . I have asked them to confirm status of Tribal Pages inc. and for any assistance they can give to resolve our problem . I attached document I sent to grangers14 which details who we are and problems experienced

Re: Problems on Tribal Pages

Posted: Thu Jan 16, 2025 2:40 pm
by kdwoodie
I think it's only text on gedcom, I've just created a test site on tribal and uploaded my tree it has no photos either.

Re: Problems on Tribal Pages

Posted: Thu Jan 16, 2025 10:02 pm
by peterd
kdwoodie wrote: Thu Jan 16, 2025 2:40 pm I think it's only text on gedcom, I've just created a test site on tribal and uploaded my tree it has no photos either.
that why i bought the USB stick of tribal pages its suppose to include the software and the pictures to view never tried it yet