Genealogy Forum UK

Yes a draft would be good

I wonder if it has anything to do with that 'x'
https://www.tribalpages.com/tribe/reset ... nnectionsx

kdwoodie wrote: ↑Tue Jan 07, 2025 8:42 pm Do a draft if you want all of us to send the same message and I will try, but they do seem awful in answering.

Just out of curiosity who owns Black Country Connection 2 ?

Looks like the same owner.....

Jan 2017 Black Country Connections 2
132628 Names, 0 Photos Black Country Connections
Jan 2025 Black Country Connections
247328 Names, 999 Photos Black Country Connections

We own that too. It was used as a back up years ago.

I have emailed again from the website and also from the hotmail account.

Today's email...
It has been a week now since administrators and myself as owner of Black Country Connections have been able to access our tree.
I have sent numerous emails asking for help and I have had no reply!
As loyal paying customers for 17 years I would appreciate any help you can give please.
It is totally unacceptable to have no communication at all!
Please address this situation!

Just a thought can you access BCC 2 and could you add what you have saved from BCC

Have sent message .

I am a long term member of Which who have over the years had many articles about Genealogy and such sites as Ancestry and Find My Past and accessibility to records. I could raise question with them

kdwoodie wrote: ↑Wed Jan 08, 2025 11:55 am Have sent message .

Yes me too

I have raised question with Which with copy of message

Thank you everyone for trying to help!

grangers14 wrote: ↑Wed Jan 08, 2025 3:58 pm Thank you everyone for trying to help!

We're all one big family after all Jo

Still nothing...

Researched Tribal Pages and found Following
Owner Ravinder Rao aged 58 living at `4712 Tudor Chase Drive Tampla Florida 336626 from 2018
telephone (813) 963-5361 e.mail raoravinder@yahoo.com
House has 9 relatives and is 5 Bedroom $1,177,500 when bought
Has 5 other previous or connected addresses in Tampla
Previously lived in apartment at 1280 W. Peach Tree Street Atlanta Georgia 30309 from 1998 to 2016

Has UPS mail box at 310 S Twin Oaks Valley Road 107-4287 San Marcos CA 92078-4387
Telephone number (813) 433 1001 email support@ tribalpages.com

Company not registered with BBB ( Best Business Bureau) regulatory body in USA and a number of complaints since March about no response

I looked on LinkedIn and it says only 2 employees based in California, sorry to say but I don't think you will have chance of resolving this issue. With the fires that are raging now that reduces the chances even more.

Internet Archive states bcctribal pages.11.2007 has been saved 55 times between 19.11.2008 and 10.9.2024 . Probably need an expert to retrieve from whoever saved and place in new website

Is that the way back machine mumbles?
I have been going on it to see if I could log in there!
I usually back up and save the tree each morning.
The first problem was when I went on, it had changed to, Private, so not custom as it is usually set.
I changed that back and all was ok.
Next day ok.
Following day, I couldn't log in, nor could anyone else.
An X appeared in the address bar if I searched for our tree and clicked the link.
If I look at the account, it only shows BCC2 and the new test one I was doing to try and upload the tree, that wouldn't upload.

Today, trying to log into that tree with X in it says,
The emailis not that of this site's administrator.

and now, I have just seen this
Important Message:
If you are repeatedly seeing this screen even after entering a valid userID and password, please check your Browser settings.
If you are using Internet Explorer, select Tools, then Internet Options.
[1] Click the Security tab. Set Security Level to Medium
[2] Click the Privacy tab. Set Level to Medium-High (or lower)

I can't see where that is on my browser?