Problems on Tribal Pages

[grangers14]

And now it is saying this!

This page isn’t working
bcconnections.tribalpages.com is currently unable to handle this request.
HTTP ERROR 503

[grangers14]

Please everyone, I have been trying to do the best I can.
I am so sorry!

All them years and hours of work!
I really am so upset, sat crying.

I can only say, sorry.

[kdwoodie]

I am on my site and its fine now was down a few mins ago.

I do feel for you, can you still access BCC2

[mallosa]

Jo, I'm with you on this! I know how much you put into BCC and how much it means to you.i don't know why but I've got a feeling it will all get sorted albeit sooner rather than later

[mallosa]

I am on my site and its fine now was down a few mins ago.

I do feel for you, can you still access BCC2

My sites fine too!

[grangers14]

I can get on my own personal tree and also ones I made for friends.
BCC2 I can get on but I can't upload the gedcom because I feel it is too big unless I pay.
I feel uneasy doing that, I already pay deluxe for our tree.
I could try and upload to my personal tree but it could overwrite what is there. I don't want to risk my own personal research.

[grangers14]

Searching Black Country Connections shows
Jan 2025 Black Country Connections 2 (bcc2)
132628 Names, 0 Photos Black Country Connections


May 2013 Cooksey - Black Country Connections
1775 Names, 0 Photos **********(name deleted owned by other person)


Jan 2025 Black Country Connections
247328 Names, 999 Photos Black Country Connections(owned by grangers but not able to get on)


Nov 2014 Black Country Connections
57 Names, 0 Photos *********(name deleted owned by other person)


If I go on my account it only shows BCC2 that I own.

[kdwoodie]

I am really sorry Jo, i don't know what to suggest

https://www.tribalpages.com/tribe/reset ... nnectionsx

Can you access that ?

Ignore me there are no names on the site

[mallosa]

Just been looking at the following.....

Data Protection - WebSite Backup:
Backup & Download

Don't lose your data. Make a backup of your site and download it to your computer. You can then restore your site from your backup at any time.

Easier said than done!

[Northern Lass]

Please everyone, I have been trying to do the best I can.
I am so sorry!

All them years and hours of work!
I really am so upset, sat crying.

I can only say, sorry.

You have nothing to be sorry for you have done some amazing work and
put in a huge amount of time and effort for everyone.
Tribal pages should have replied by now.
At least you have backed up info and have that safe.
So don't you get upset.
Everyone understands

[mallosa]

Well said Jan!!

[mumbles]

Just an idea but Florida and in particular Florida Tampa have very large and active genealogical societies. It could be worth contacting and asking whether aware of problems with Tribalpages and could they help. They appear to have international connections and might be interested in forum work and bcc . I could help draft an email if you think worth it or is it too early yet

[mumbles]

Googled tribal pages terms and conditions and found 2010 edition. They are so one-sided and hold harmless they are unbelievable and would be illegal in uk . E.g. one clause in particular states they can withdraw or cancel service for any of a comprehensive list of reasons or for no reason and recompense will be current or projected payment

[mumbles]

Ancestry uk and Find my past terms and conditions are total opposite and fair to both sides but are under UK law whilst Tribalpages are under state law of florida and any dispute can only first be resolved under American Arbitration procedures first before going to court .

[peterd]

can you not start another tree with a different name and upload the gedcom file