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Problems on Tribal Pages

Posted: Thu Jan 02, 2025 6:41 pm
by grangers14
There seems to be a problem on Tribal Pages for BCC.
I have messaged them.
I can and others can log into their own personal family tree.
I don't know what is happening. :? :roll:
As soon as I know or corrected I will let you know.

Re: Problems on Tribal Pages

Posted: Thu Jan 02, 2025 7:48 pm
by mallosa
Cheers Jo :wink:

Re: Problems on Tribal Pages

Posted: Fri Jan 03, 2025 2:29 pm
by kdwoodie
Hope you are able to get it sorted Jo.

Re: Problems on Tribal Pages

Posted: Fri Jan 03, 2025 5:06 pm
by grangers14
It's so frustrating!
I have sent a few more emails today, no response yet! :roll:

Re: Problems on Tribal Pages

Posted: Sun Jan 05, 2025 5:06 pm
by grangers14
Still no further forward nor can I start a new tree with the saved gedcom! :shock: :crazy:

Re: Problems on Tribal Pages

Posted: Sun Jan 05, 2025 7:07 pm
by mallosa
That's insane iant it? I don't know what else you can do other than what you've tried already Jo!

Re: Problems on Tribal Pages

Posted: Sun Jan 05, 2025 7:44 pm
by kdwoodie
I'm at a loss for words, such a shame to lose all the work which has been done.

Hopefully you will get a reply soon.

Re: Problems on Tribal Pages

Posted: Mon Jan 06, 2025 9:24 am
by Northern Lass
They seem to have the forum of theirs back up and working as it wasn't the other day
but it was odd it was down and no recent posts on it.

Re: Problems on Tribal Pages

Posted: Mon Jan 06, 2025 10:13 am
by grangers14
Earlier I thought it was going to open, but no. :crazy:

Re: Problems on Tribal Pages

Posted: Mon Jan 06, 2025 1:43 pm
by mallosa
I would have thought someone would have got back to you by now at least! Very bad!!

Re: Problems on Tribal Pages

Posted: Tue Jan 07, 2025 9:05 am
by grangers14
It is extremely bad! :thumbdown:
I have emailed again this morning to complain! :roll:

Re: Problems on Tribal Pages

Posted: Tue Jan 07, 2025 1:24 pm
by mumbles
Is there nothing anyone can do Jo, Hope it is sorted

Re: Problems on Tribal Pages

Posted: Tue Jan 07, 2025 3:44 pm
by mallosa
mumbles wrote: Tue Jan 07, 2025 1:24 pm Is there nothing anyone can do Jo, Hope it is sorted
Would it help if we all sent an email with the same complaint?

Re: Problems on Tribal Pages

Posted: Tue Jan 07, 2025 5:21 pm
by grangers14
You could try?
Still no response, I just messaged again. :crazy:
:cry: :cry:

Re: Problems on Tribal Pages

Posted: Tue Jan 07, 2025 8:42 pm
by kdwoodie
Do a draft if you want all of us to send the same message and I will try, but they do seem awful in answering.

Just out of curiosity who owns Black Country Connection 2 ?