Hi,
Yes you can obtain these records but they are only available to the next of kin or the actual person and the procedure to obtain these records are strict due to the Data protection laws of the UK.
This link below will explain the procedure you need to complete to obtain records but just a word of warning make sure you have sent all the information requested or they will be returned and you'll have to start the procedure all over again.
This website will give you all the procedures, information and a downloadable application form (just click on the Service Records, Medals & Badges link on the right hand screen)
http://www.veterans-uk.infoI'm assuming your post is regarding service records within the UK ?
Regards
Adrian