Software Down

[mumbles]

My Family Tree Maker 2005 will not open . Comes up " Not Responding"
Tried repair and it would not work so tried un-install and re-installed from original cd but with same result.
I have gedcom files and backup.(Windows XP)
I have contacted FTM technical help but it appears they only help from 2006 16th edition so it might be planned obsolescence ? and I need to buy more up to date version

[Maths girl]

this sounds like one for Mark -- hope he can help

[Annie]

My Family Tree Maker 2005 will not open . Comes up " Not Responding"
Tried repair and it would not work so tried un-install and re-installed from original cd but with same result.
I have gedcom files and backup.(Windows XP)
I have contacted FTM technical help but it appears they only help from 2006 16th edition so it might be planned obsolescence ? and I need to buy more up to date version

Mne did the same and I could not get it going again.

Annie

[mumbles]

Managed to get working again by repeating un-install and re-install and then switching off and re-booting.
Televisions were much easier when you just banged them on top and picture came back.
They should have made computers the same !!!!

[Annie]

Thanks Mumbles I'll have another go see if I can get mine going again, I bought the new FTM 2010 but don't like it.

Annie