by Maths girl » Mon Aug 10, 2009 3:43 pm
Linell
In these situations I consult my daughter and she has e-mailed the following suggestion:
it would help to know what format the files are currently. i think, from what she's said, that they'll be picture files and if so, then it sounds like the windows fax and picture viewer is broken - i think that rather than going into properties and opening them in another format, she needs to right click and select "open with..." i'm not sure what software she has on her computer so i couldnt suggest what to open them with but she could try paint.
if they are documents (eg word) then she should try opening them with word, or wordpad.
hope that helps.
I too hope it helps
Maths girl