Anyone like the NEW Find My Past?

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Anyone like the NEW Find My Past?

Postby rockyfowler » Wed Apr 02, 2014 2:53 pm

I Hate it :shock: so do most people http://feedback.findmypast.co.uk/forums ... er_page=20 Hope they get it fixed soon :roll:
“You know you’re getting old when you stoop to tie your shoelaces and wonder what else you could do while you’re down there.” ― George Burns
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Re: Anyone like the NEW Find My Past?

Postby sparkstopper » Wed Apr 02, 2014 3:52 pm

Rocky: I've just sent a long message to their Customer Services:
stating problems I am having...takes up to 5 mins to load...then it
comes up with 'Sorry there is an Error' then the site is busy 'Please try later'
I been on the site for over an hour this afternoon and managed to get
one census: What was wrong with the old one????????????? :-x
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Re: Anyone like the NEW Find My Past?

Postby snoopysue » Thu Apr 03, 2014 3:51 pm

Not mad keen, after my first search -don't like the way that a record is under baptisms and births and ends up being a BMD entry - I know when my ancestor was born, so I was thinking it may be a baptism entry (which I don't have). I'd much rather be able to see what source the record is from before actually looking at it! The filters are way too general, and confusing - I had to go into two different before I found the right settings.
Also the search results came up with 30 odd newspaper articles, however the majority were before my ancestor was born!

I did like that I could change the search details at the top of the page, rather than having to go into a seperate edit section.
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Re: Anyone like the NEW Find My Past?

Postby sparkstopper » Thu Apr 03, 2014 7:40 pm

sparkstopper wrote:Rocky: I've just sent a long message to their Customer Services:
stating problems I am having...takes up to 5 mins to load...then it
comes up with 'Sorry there is an Error' then the site is busy 'Please try later'
I been on the site for over an hour this afternoon and managed to get
one census: What was wrong with the old one????????????? :-x


Just received reply from FMP Customer Services:


I am sorry that you have experienced problems accessing findmypast.
We are aware of an intermittent technical issue affecting some searches on our site and we have a team of our technical experts looking at this as a matter of urgency.
We hope to resume normal service as soon as is possible.
In the meantime, I have extended you subscription by two months free of charge as a thank you for your patience while we work towards making further improvements.

Its worth complaining!!!!!
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Re: Anyone like the NEW Find My Past?

Postby dudleytaylor » Thu Apr 03, 2014 7:47 pm

I only like the bit where they give a description of the surname :grin:
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Re: Anyone like the NEW Find My Past?

Postby rockyfowler » Fri Apr 04, 2014 3:46 pm

sparkstopper wrote:
sparkstopper wrote:Rocky: I've just sent a long message to their Customer Services:
stating problems I am having...takes up to 5 mins to load...then it
comes up with 'Sorry there is an Error' then the site is busy 'Please try later'
I been on the site for over an hour this afternoon and managed to get
one census: What was wrong with the old one????????????? :-x


Just received reply from FMP Customer Services:


I am sorry that you have experienced problems accessing findmypast.
We are aware of an intermittent technical issue affecting some searches on our site and we have a team of our technical experts looking at this as a matter of urgency.
We hope to resume normal service as soon as is possible.
In the meantime, I have extended you subscription by two months free of charge as a thank you for your patience while we work towards making further improvements.

Its worth complaining!!!!!



Just sent them my tuppence worth in an e-mail see what they give me :o
“You know you’re getting old when you stoop to tie your shoelaces and wonder what else you could do while you’re down there.” ― George Burns
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Re: Anyone like the NEW Find My Past?

Postby mumbles » Sun Apr 20, 2014 8:15 pm

Address search was best part of FMP but now is useless . Sent opinion to FMP forum and FMP but no reply as yet.
There are some Audio/Visual guides but no use to me as I am hard of hearing. I need a written user friendly guide
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Re: Anyone like the NEW Find My Past?

Postby rockyfowler » Mon Apr 21, 2014 7:57 am

You need to use the tabs above and search by individual records I found it by trial and error :roll: :roll: http://search.findmypast.co.uk/search-w ... and-census
“You know you’re getting old when you stoop to tie your shoelaces and wonder what else you could do while you’re down there.” ― George Burns
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Re: Anyone like the NEW Find My Past?

Postby mumbles » Mon Apr 21, 2014 8:58 am

Thanks NL
but still cannot carry out a simple address search
For example if I want Church Street Old Hill in 190I
I click on UK. and England
I fill in Birth Town and County
Then Place Town and County and then Street
but no meaningful result
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Re: Anyone like the NEW Find My Past?

Postby mumbles » Mon Apr 21, 2014 8:58 am

Sorry meant RF
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